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SHIPPING
WE USE United States Postal Service 99% of the time for our shipping. They are the fastest for the best price. On emergency shipments we will use FEDEX but it can be extremely expensive.
International shipping
International shipping is welcome. We usually ship USPS Global Priority. It takes about 6-10 days for delivery. Shipping costs vary from about $12.50-$38.50 per order. Global Express is about 5 days and costs approximately an extra $20.00.
Shipping in US
We usually ship the same day or next day on all orders. We ship USPS Priority Mail with an average 2-4 days delivery time. Express shipping (usually over night but can be 2 days after shipping depending what city you live in) is guaranteed 1-2 days delivery from shipping date, but remember it needs to be signed for. If you want the delivery signature to be waived then you need to email us or tell us so under comments when you order.
RETURNS
Most items are returnable. You must email us back with the reason for return. All returns must be within 10 days of delivery. We will credit you back for the cost of the item only and there will be a 10 % restocking fee. Wigs are now non returnable, and costumes that have been worn (except trying on the costumes are OK) are non-returnable. All Costumes being returned must be sent back in original packaging or we will not be able to give credit back. It is advisable to send via traceable methods for proof of Costume return, so we have a verified proof of return. If any items are missing with Costume return we will not be able to give any credit back. All Music Mystery Party Theme Parties are non returnable as are opened make-up, stockings, legwarmers, wigs, and so on. You will usually have a credit back within 1 week (sometimes a little longer depending on time of year)
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